Privacy Policy
Last Updated: September 2026
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use www.banjaraoutdoors.com, contact us, enquire about our trips, or make a booking through our website.
By using our website or providing your information to us, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Full name
- Mobile number
- Email address
- Address or location details
- Emergency contact details
- Information required for trip or event registration
- Booking and payment-related information
- Any other information you voluntarily provide through forms, WhatsApp, email, telephone, or other communication channels
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of website access
- Referring website or source
- Website usage and interaction information
This information may be collected through cookies, analytics tools, or similar technologies.
2. How We Use Your Information
We may use your information to:
- Process and manage trip or tour enquiries
- Confirm and manage bookings
- Communicate booking details and itinerary information
- Process or verify payments
- Contact you regarding changes, cancellations, delays, or important trip information
- Provide customer support
- Respond to enquiries and requests
- Organize transportation, accommodation, permits, guides, or other services where applicable
- Improve our website, services, and customer experience
- Send information about upcoming trips, events, offers, or services where permitted
- Maintain business, accounting, legal, and administrative records
- Prevent fraud, misuse, or unauthorized activities
- Comply with applicable laws and legal requirements
3. Payment Information
4. Sharing of Information
We may share necessary information with trusted third parties where required to provide our services, including:
- Payment gateway providers
- Transportation providers
- Hotels or accommodation providers
- Trek leaders, guides, or local activity providers
- Event or destination service providers
- Technology, hosting, website, analytics, or communication service providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies where required by law
We only intend to share information that is reasonably necessary for the relevant purpose.
We do not intend to sell or rent your personal information to third parties for their independent marketing purposes.
5. Cookies
6. Marketing Communications
Where permitted and where you have provided appropriate consent or otherwise allowed us to communicate with you, we may send information about:
- Upcoming treks
- Tour packages
- Special events
- Offers and promotions
- New destinations
- Important service updates
You may request to stop receiving promotional communications by contacting us or using an available unsubscribe option.
Please note that service-related communications, such as booking confirmations, payment notifications, itinerary updates, and cancellation notices, may still be sent when necessary.
7. Data Security
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining booking and financial records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and regulatory requirements.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment gateways, maps, accommodation providers, transportation providers, or other external services.
Banjara Outdoors is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
10. Children's Privacy
Our services are primarily intended for adults and families travelling with appropriate supervision.
If a booking involves a minor, the parent, guardian, or responsible adult must provide the necessary information and consent where required.
We do not knowingly seek unnecessary personal information directly from children.
11. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including rights to:
- Request information about personal data processed by us
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Raise concerns regarding the handling of your personal information
- Request information regarding certain processing activities
Requests may be submitted using the contact details provided below.
We may need to verify your identity before processing certain requests.
12. Changes to This Privacy Policy
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
Banjara Outdoors LLP
Pune, Maharashtra, India
Email: contact@banjaraoutdoors.com
Phone: +91-8793331049 / +91-8793331097
Website: www.banjaraoutdoors.com